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Because the Texas Public Information Act is only activated by a written request for documents, all requests for copies of City records must be in writing. Requests for public information can be made through the City Secretary's Office. To learn more about methods to submit your request, click here.
The Texas Public Information Act does not require governmental bodies to create new information, perform legal research, or to answer questions. The request must ask for records or information already in existence. The City of Gainesville will not comply with a standing request for information to be collected or prepared in the future. Please be advised that there is a charge for copies of public information in accordance with state law.
Trash is serviced on Monday, Tuesday, Thursday or Friday depending on your address. Please contact 668-4551 for your service day. Click here for more information on residential cart refuse service.
Use our Staff Directory to view contact information for each department.
Limited outdoor burning may be conducted under strict guidelines with a permit. Contact the Fire Marshal’s Office at (940) 668-7777 for further information.
Special bulk item and yard waste pick-ups are scheduled on Wednesday, provided that the City offices are not closed for a Holiday. Special bulk items will have a charge of $33.75 per item. These charges will appear on the customer’s water bill. Please call General Services Department at (940)668-4551 to request this service.
Place bundled brush or bulk items at the front curb. According to City Ordinance, residential waste shall be placed at the location designated by the city no earlier that 6:00 p.m. of the evening before and no later than 7:00 a.m. of the collection day.