Commercial Cart Refuse Service

The city shall be the exclusive provider of residential and commercial waste, rubbish, and refuse collection and disposal services for all residential premises and commercial premises and establishments within the city.

How to Sign up for Commercial Cart Refuse Service

1. Contact City Hall, Customer Service to activate utility account (water service) (940) 668-4500, or at 200 S. Rusk, Gainesville, TX 76240, Monday – Friday 8 AM – 5 PM

2. Contact General Services Department, Solid Waste Division for additional cart(s) service, at (940) 668-4551 or at 601 N. I-35, Gainesville, TX 76240. Our operating hours are Monday – Friday 7:30 AM – 4 PM

Standard Weekly Commercial Refuse Service

Standard weekly services that are included in the monthly refuse fee are: Fully automated once a week curbside trash collection. The City will provide a 95-gallon roll out cart for collection for refuse/rubbish to be placed inside the roll out container(s).

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Where do I place the container on collection day?

Carts should be placed in the street with wheels resting against the curb. Containers should be placed at the curb with wheels and handles towards the building or house. Under normal circumstances, the container should be placed at or near the driveway approximately 4 feet from any other structures.

Carts for businesses shall be set out the night before the regular collection day and removed by 5:00 PM on the day of collection.

*Do not leave your container at the curb on non-collection days.*


Excess or Overloaded Container

Do not fill your container above the rim such that the lid will not close. A closed lid helps to prevent litter, odor, and spillage when the container is lifted for dumping. If container is overloaded, the EXCESS or OVERLOADED CONTAINER will be considered a special collection and may require an extra fee. A tag will be tied to the handle, indicating these problems.

Holiday Schedule

Every year the city observes several holidays. These holidays are spread throughout the year and will affect some of the services provided to citizens and businesses. For instance, the Solid Waste Division will not provide residential, commercial carts or roll-off service, or brush/bulky waste collection on city designated holiday. *Commercial dumpster routes will run as scheduled.* These services will resume on your next regularly scheduled day. Please click on link below to access the Holiday Schedule for both Residential and Commercial Cart Customers:

2023-2024 Holiday Services

If you have any questions or concerns about how city observed holidays affect your commercial/residential waste collection, please contact the General Services Department, Solid Waste Division at (940) 668-4551.

IMPORTANT: The City shall be the exclusive provider of residential waste and commercial waste, rubbish, and refuse collection and disposal service for all residential premises and commercial premises and establishments within the city limits.

Fees effective 10/01/2023:
1 Cart: $35.58/month

2 Carts: $71.09/month

Extra pick-up on 1 cart: $28.34

Extra pick-up on 2 carts: $42.50

*Rates are subject to change annually*

For more information on any of the comments mentioned above you may contact the General Services Department, Solid Waste Division at 940-668-4551.